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Emirates Consulting and Training House is committed to adopting best practices in the field of training and ensuring that its policies comply with the regulations governing the training process in the country. These are the policies we expect our clients to be aware of when they enroll in any of our training programs.
Complaint and Grievance Policy
Emirates House provides appropriate mechanisms and services for students and trainees to submit complaints and process their grievances and appeals efficiently and effectively. A complaints and appeals policy and procedures have been developed and are being implemented to effectively manage complaints and appeals and ensure their resolution.
Attendance Policy
The policy provides a framework to help students and trainees understand attendance expectations and the consequences of absenteeism. It gives trainees and trainers clear guidance on Emirates Consulting and Training's attendance expectations and outlines the process for addressing absenteeism.
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